Attention: New Store Policies

Mar 22, 2020 | News

New Policy by Sevananda

Store hours

10 am – 8 pm

We want to thank everyone for patiently working with us we go through these trying times. We are here to serve you in every way that we can. Changes are being made to accommodate you with what you may need and/or want and we are doing our best to make sure you can get it. Changes are also being made almost everyday to protect you and our staff members.
We appreciate you in advance for your continuous support !

Sevananda will begin social distancing protocols to further preserve and protect our Sevananda community and family.  We will begin to limit instore capacity as well as critical new parameters on water purchasing, refills, and returns. (Please carefully read details below)

WE’RE KEEPIN’ EVERYTHING CLEAN

Current sanitation procedures:

  • Counter and pen pads wiped down regularly with bleach
  • Workers will sanitize hands as often as possible
  • Hand baskets and cart handles will be cleaned as often as possible
  • Door handles frequently sanitized
  • Reusable containers no longer allowed
  • Bottle returns not accepted
  • Please use our hand sanitizer dispensers in the store:
  • Near the registers above the hand baskets
  • Column beside grocery carts
  • Next to the bulk herb station

HOW YOU CAN HELP

  • Be patient and kind
  • Do not enter the store if you have been diagnosed with COVID-19 or exhibit any flu symptoms
  • Only come in if you truly need to
  • Wash your hands or use hand sanitizer after entering
  • Bring your own bag and help bag your own groceries if you are able
  • Pay with credit/debit if possible to limit cash handling
  • Try to only touch the produce you are going to buy

DEPARTMENT UPDATES

PRODUCE

  • We will not have produce specials for the time being.
  • Salad mix and bulk spinach are now prepackaged and will remain so for the foreseeable future.  At this time, no other produce items will be prepackaged.
  • Our produce distributor is beginning to run out of produce, so while we’ve done an incredible job so far of maintaining our displays, there are going to be outages without advanced notice.

GROCERY / BULK

  • Containers from home have been suspended for all bulk  items.  Please use our provided plastic containers or bags.
  • Nut butters, miso, etc have all been prepackaged.
  • Reusable bottles no longer allowed
  • Bottle returns for refund only.

WELLNESS

  • Many of our direct herb and supplement vendors are really backed up due to overwhelming volume, so expect out of stocks without an ETA.

DELI

  • Extra grab n go meals and items are being prepared and now available, due to postponement of Hot Bar Service,
  • For your convenience basic salads are being made available in the bakery case
  • Bakery items continue to be available in the bakery case and in the wall case near hot bar
  • Self-serve coffee will no longer be available.

The following Self-Services are on hold until further notice

Salad Bar (salads in cold case)

Soup Service ( in grab n go case)

Coffee Service